Shipping & Delivery

Do you ship to my city and location?

For a superlative customer experience, we are using one of the best delivery partners in India (Shiprocket, Delhivery, Bluedart, FedEx, DTDC, India Post, DotZot, Gati, DHL, Ecom Express Couriers ), These courier companies deliver almost all the major cities in India. If your delivery address is in a rural area or far from any major city please share your pin code with us before placing the order. For such Outside Delivery Address (ODA) Courier companies charge some extra delivery charges which will be informed to you.

What is the estimated delivery time?

Products are typically dispatched within 2-4 days of order confirmation & further 7-14 days required to deliver the product at your doorstep. While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your order if we have already not gotten in touch with you.

How do I track my order?

The best way to check your order status is to track on https://traditionalnortheast.com/my-account/orders/ on your Order Page or tracking number provided by us after the dispatch of the Item. We try our best to deliver your product before you can even assume.

What if I receive a damaged product?

We do our best while packing the goods that ensure the product is up to our standards when you receive the product. In case you receive a damaged product please send some images of damaged part & send to us at help@traditionalnortheast.com or WhatsApp us at – 8753969093 (Message only)

For any product-related issues will be our team will get back to you within 2 business days.

Does Traditional Northeast deliver internationally?

As of now, Traditional Northeast doesn’t deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in India.